SOHO: Get Off Your Ask - The Surprising Power of Asking to Gain & Retain Customers

One of the most powerful tools to be a successful small business owner is one we are never taught…how to ask questions. This is the one skill you can learn that will benefit your business growth and extend into “the business of life.”  Takeaways from this session include: How to ask open-ended questions that lead to “know/like/trust” authenticity. Grow your skill by asking questions that are clear, focused, and engaging. How to nurture new and existing customer relationships to create long-term loyalty to your business brand.  The introduction will share personal stories of how the power of childhood questions led to interviewing the NASA physicist who trained the Apollo Astronauts.   Much of this content came from research and authoring her upcoming book, Get Off Your Ask.  

About The Presenter
René Delane is a nationally published author delivering Inclusion Consulting, Keynotes and Coaching. She served 20 years as a dedicated medical professional, is Certified as a Professional Speaker and has Global Fluency Certification.She is committed to amplifying the voice of women and men of diverse color, cultures, abilities, faiths, LBGTQ and immigrant entrepreneurs.  Women Who Dare is aligned with men who are allies for gender equity. She has served on multiple Diversity & Inclusion panels including HRACC, Inclusion Speaker for the Columbus Bar Association. Clients include Scotts Miracle Grow, International Society of Event Planners,and J.P. Morgan Chase. René puts her passion into action by supporting Special Olympics with a Polar-bear plunge, skydiving, and climbing the Sydney Harbor Bridge to raise money to end polio worldwide